Typical job
An apartment owner reports bed bug activity
A technician inspects the affected areas, confirms activity, and explains the findings. The crew discusses whether heat treatment fits the conditions and reviews the proposed work and follow-up before anything begins. The owner gets a clearer picture of the treatment being considered and what the service would involve. Sharing where activity has been noticed helps the inspection focus on relevant rooms and areas.
Typical job
A property owner reports a bald-faced hornet
The crew reviews the reported nest location and assesses the affected area before discussing treatment. The technician explains the findings and any treatment approach, along with precautions for people and pets as directed by the product label. The property owner can understand the proposed response and the access or safety precautions involved. Keep people away from the nest area while arranging professional guidance, rather than disturbing the nest.
Typical job
A homeowner calls because mice are active
A technician inspects the areas where activity is reported and confirms signs before recommending treatment. The crew explains the findings, records relevant inspection details, and discusses the treatment and follow-up plan with the homeowner. An inspection helps clarify where mouse activity is present and what response is appropriate. Note the locations where signs appear and share them with the technician to help guide the assessment.